Privacy

Valeria Home's Commitment to Protecting Your Data

We aim to offer you a premium, personalized, and worry-free experience. In the context of the commercial relationship between you and Valeria Home, certain communications are necessary for the proper provision of our services and, by their nature, cannot be disabled.
We process your personal data to respond promptly to your requests, to keep you informed about the status of your orders and account, and to occasionally provide personalized suggestions and information about our products and services.
From time to time, we may invite you to share feedback, helping us to continuously improve the Valeria Home experience. You will also receive essential notifications, such as purchase confirmations, updates to contractual terms, conditions of use, or applicable policies.
At Valeria Home, we respect your privacy and are committed to protecting the personal information you provide to us. This policy explains how we collect, use, and store your data, ensuring transparency and security in every interaction with our brand.

1. What Information Do We Collect and How Do We Use It?

We collect information to provide you with a personalized and efficient shopping experience. This data is directly provided by you when:

• You make an online purchase or register an account on the site;
• You subscribe to our newsletter;
• You participate in promotions, contests, or surveys;
• You browse our website.

Additionally, during marketing campaigns, we collect email addresses and phone numbers to measure the effectiveness of advertisements through Google Ads. This data is encrypted and securely transmitted to Google, used exclusively for marketing and analysis purposes, in compliance with GDPR regulations.

2. Use of Cookies

Our website uses cookies to improve user experience. These may be:

• Necessary: Ensure the proper functioning of the site;
• Analytical: Help us understand how you interact with the site;
• Marketing: Enable personalized advertising.

You can modify cookie settings in your browser. Restricting cookies may affect the site’s functionality. For more details, please refer to our Cookie Policy.

3. Order Processing

To complete orders, we collect the following data:

• Full name;
• Delivery and billing address;
• Contact details (email, phone);
• Payment method information (securely processed by our payment providers).

4. Data Protection and Security

Valeria Home implements strict security measures to protect personal data against unauthorized access. Information is stored on secure servers and accessible only to authorized personnel.

5. Your Rights

Under GDPR regulations, you have the right to:

• Access, rectify, or delete your personal data;
• Restrict or object to its processing;
• Withdraw consent for marketing communications.

For any requests, please contact us at [email protected]

6. Privacy Policy Updates

We reserve the right to update this policy periodically. Any changes will be communicated on our website. We recommend checking this page to stay informed.

If you have any questions, please contact us at [email protected]

Thank you for choosing Valeria Home for a natural and healthy lifestyle!